Email marketing represents a critical component of online fundraising. In fact, in spite of the social era or perhaps because of it, more email is being generated. A growing minority of emails are read and responded to on mobile devices now. Contacting friends and supporters who may back your fundraiser via email cannot be overlooked.
For most nonprofits, email has been and remains the heart and soul of their online strategies. Even social media-heavy programs seek to engage more loyal supporters through email programs like newsletter, petitions, pledges, advocacy and more. The purpose is to build a house file.
So how can you make email work best for your campaign? Here are seven tips to consider. Please add yours, too!
1) Vet your list
Carpet bombing your entire rolodex and house file is not a great way to make potential investors feel good about receiving your email. If you are looking for support from friends, focus on creating a small list of people who will likely care about the effort. The email itself is an ask. If at all possible, a personal email to each fundraiser makes a big difference.
If you are a nonprofit, you will want a list that is opt-in, and not purchased wholesale. There are great solutions from companies like Care2 to develop email lists of customized, qualified parties who will opt-in to information from you. Spend the money to build a list, but don’t buy an existing one that is not directly associated with your cause.
2) Write a fantastic headline
There are many elements to consider in writing a great headline, but make no bones about it, this is essential. Only 15% of emails are even opened, according to Blackbaud. Creating pithy headlines that are active in tense, short in length, and clear in purpose are critical to success.
3) The first paragraph should tell all
Similarly, like any well written piece, the first paragraph should clearly communicate what the email is about, and what you are asking of the reader. Get to the point, as they say. This is no different than any other business letter or memo.
4) Short paragraphs work best
Be considerate of the medium, which can be hard on the eyes. In that vein, consider your paragraph lengths (electronic media works best with smaller paragraphs) and be liberal in your use of white space and subheads to break up the document. Generally speaking, a long email is hard to read, so the top-heavy approach with purpose clearly communicated at the beginning makes a difference.
5) Make sure to tell that story
Almost every fundraising best practice discussion suggests personalize stories that show why you care, are critical to fundraising success. If your email reads like a wooden ask, it will fall flat. Be sure to review for not only form, but content and that you’re telling your potential donors why you believe it matters so they can feel your conviction.
6) Simple, specific, direct call to action
You have to make your ask. So ask. But don’t be wishy-washy about it. Be specific and direct, and make sure people understand why they are donating. What is the actual benefit of their contribution? An example might be: “Please give your $50 to provide homeless children in Washington, DC an education today.”
7) Use links and HTML
While you are using email, it is still an electronic document. Use anchor links to let readers see your cause, view a picture, and go to your donation page. Almost every email client developed in the past decade has this feature. Use it!